Support and RMAs

Support for an INX or ISIJet printer is obtained either from an INX DI partner or directly from INX DI.

Consumables and parts for the ISIJet 2870/3400 can be purchased directly from INX DI or from one of our resellers.

If you would like to obtain service and support directly from INX DI, please use the following forms to request service, request a RMA number, or to report a software problem. We ask that you please complete one of these forms, and then to expedite service you can contact ISI directly at (256) 725-7750.

Request Support or Service

Request a RMA to Return a Part

Report a Software Bug or Request a Feature

ISIJet Printer Software

The latest version of the ISIJet Printer software can be downloaded from the ISI Partners area of our web site. This ISI Partners area is password protected. If you need access to this area or have lost the password please contact us at isisupport@goisi.com.